WE ENSURE TRANSPARENCY

WIR SICHERN KOMMUNIKATION


WE ENSURE TRANSPARENCY

Performance and service management

The purpose of a operational organization is to provide a service to its customers. This usually consists of technical and organizational parts. The proactive monitoring of networks provides a comprehensive view of relevant components and systems and their trouble-free operation. As a result, faults and errors can often be prevented before they occur.
Through our specialized diagnostic and management tools, we are able to pinpoint the cause of network problems and pinpoint them. Modern cockpits provide a holistic view of the events.

Our service portfolio:

  • Specification of “Key Performance Indicator” (KPI) for SLA calculation

  • Implementation of the performance and service management systems

  • Implementation of reporting and dashboards

  • Introduction of the required system